Every order includes one fill kit to assist you with filling your keepsake urn. The fill kit includes a mini funnel, small screwdriver (if required), as well as written instructions.
If you misplace these items, please refer to these instructions:
1. Unscrew the threaded bail or screw.
2. Using the included funnel, fill the pendant slowly with ashes. Some pendants only hold a pinch of ashes so be sure not to overfill. If you do not have a funnel, you can roll a small piece of paper into a cone, tape into place, cut a small hole in the tip, and use that as a funnel.
3. We recommend you seal your keepsake urn with an adhesive such as superglue. Begin screwing the threads back into place. Apply a very small amount of adhesive (often using a toothpick helps) to the top of the threads.
4. Quickly finish closing the threads into the pendant. Wipe away any extra adhesive that may be on the outside of the pendant. If the threaded screw is on the hanging bail, ensure that the eyelet opening is facing sideways so the pendant hangs correctly.
We recommend waiting 24 hours for the glue to dry before wearing.
If you require any assistance please contact us. We are always happy to help.